In today’s digital business environment, companies’ margins are getting tighter while customers continue to expect more. Twentieth-century solutions are no longer enough to survive. Dr. Dasgupta provides insights into how the Automation First Era has evolved and its significance, and then goes on to sharing her views on how to bring success to any organisation in an automated world.
‘It is one thing for an organisation to implement new digital technologies, yet another to sustain and leverage gains through the consistent application of those technologies by employees in the organisation’, was opined by Dr. Suparna Dasgupta during a class with the students across UK, HK, China and India at the Business School in Plymouth University, UK.
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