
RPA for Business
Implementing the power of Robotic Process Automation to transform your business
DATE: 17 – 18 October 2022
VENUE: Le Meridien, Kuala Lumpur, Malaysia
The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday’s logic.
Peter F. Drucker, Author - Managing in Turbulent Times
Course Overview
In this course, you will learn the fundamentals of Intelligent Automation, particularly, Robotic Process Automation (RPA), and how to deploy the technology to support any organization strategy. Dr. Suparna Dasgupta & Amit Dasgupta, seasoned RPA practitioners have designed this course to help you gain a better understanding of Robotic Process Automation, using real-life experiences and examples. You will learn about the different types and methods of automation, and how businesses have applied RPA successfully. You will also cover the risks of RPA, and how to design governance frameworks for proper implementation. In addition, you will also learn how change management is crucial for any organisation for a successful RPA adoption in the businesses. By the end of this course, you will have a foundational understanding of Robotic Process Automation in business and be able to incorporate the technology into any business.
The Robotic Process Automation for Business Program is designed to provide learners with insights into the established and emerging developments in RPA and other digital levers and the operational changes RPA will bring in the business. The lessons within this course are applicable to multiple industries and dynamic markets. This course is taught by an accredited and established trainer, Ravi Ramachandran, who has been a Continuous Improvement (CI) practitioner for over 15+ years. He is very passionate about new and emerging technologies that brings tangible and scaled improvements to businesses.
Training Partner:

Who will benefit from this Program
Individuals wishing to learn skills in Robotic Process Automation and be future ready to pursue a career in any one of the following roles:
Business – Operations, HR & Risk
Business Heads & Managers
Subject Matter Expert
Business Analyst
Risk Champions
Program & Project professionals
Change professionals
Business Analyst
Technical – IT
Delivery Lead
Technical Architect
IT Professionals
Developers
Test & Support Analyst
This program will be useful for University students, career beginners and working professionals.
of businesses around the world will increase Robotic Process Automation adoption1
1: Forrester Study, Future of Work, July 2020
of leaders (n=800) will hire technology and automation skilled people because of COVID 19 crisis2
2: Mckinsey Report, The post pandemic workforce, Sept 2020 survey (n=800 respondents)
projected YoY growth in application integrations delivered with Robotic Process Automation (RPA) till 20223
3: Gartner Report, Top 10 Strategic Technology Trends in 2020
of 200 senior leaders worldwide viewed automation skill shortage as the single most barrier in implementing RPA / AI into business operations4
4: EY Survey, Automation skill shortage, 2018
Robotic Process Automation for Business - Course Modules
This module will begin with a definition of Robotic Process Automation, setting up the context of its importance in today’s and future world economy, and why the ways it is produced matter to organisations and individuals.
By the end of this module, you will get a fundamental understanding of Robotic Process Automation, and why companies are more and more inching towards this technology. It will also guide you with an initial introspection of the possibility for you to look at this technology, which is a tool for anyone, as a potential sustainable career move and progression.
Module Overview:
- The context : The world today, demographic trend and the rising and the rising demand and supply gap in automation skills
- What is Robotic Process Automation (RPA) and what does it do?
- Why is RPA important? Its benefit and challenges?
In this module, you will explore different RPA tools and discover how organisations who have adopted RPA in their business feel about the tools, their strengths and potential opportunities. You will also explore real world examples of RPA in different industry sectors and common areas of RPA application across all businesses. By the end of this module, will have a richer understanding of RPA used cases, which tool to use for automation implementation, the combination of which will help to construct successful strategies for your business.
Module Overview:
- Various RPA Tools in the market
- Which industries and processes are fit for implementing RPA
- RPA journey and Centre of Excellence (CoE) enablement
You will learn the most useful approach to assess suitability of any business or process fit for automation across any industry. You will also learn that RPA is a business led tool, however, requires collaboration from other departments in any organisation right at the onset for a successful automation implementation. By the end of this module, you will gain insights on how to start your RPA journey in any organisation based on assessing people, process and technology.
Module Overview:
- Onboarding various departments in an RPA CoE
- RPA IT Infrastructure
- Opportunity assessment of potential candidates for automation
Once you have diagnosed and chosen businesses & processes fit for automation, this module examines a structured approach to deploy automation in those businesses & processes. You will learn how quickly (as compared to legacy tools) automation can be deployed and how you can measure the BOT and overall business performance. By the end of this module, you will have a richer understanding of the RPA lifecycle, step by step methods and how to quantify benefits through RPA implementation.
Module Overview:
- The RPA Implementation Lifecycle : Define, Design, Develop, Test & Production
- Effective way to sustain RPA in the business
- How do you quantify, realize and track business benefits through RPA implementation?
Other Critical Information
- A group assignment to be completed based on a used case study
- Quiz and knowledge test
- Industry expert sessions
Certificate of Completion
Course Faculty

Dr. Suparna Dasgupta
Dr. Suparna Dasgupta has over 23 years’ of global experience in multinational and diverse private and public industries. With a focus on delivering solutions and building relationships within large global organisations, she has an exceptional understanding of the challenges faced by businesses and brings great industry experience to the table.

Amit Dasgupta
Amit Dasgupta has over 28 years’ consulting and technology industry experience, with a focus on enterprise architecture, infrastructure and information security. His previous experience includes working at the Indian Departments of Defence, Road and Transport, Telecommunications and Municipalities.